In recent years, there has been a growing trend among short term rental owners to encourage guests to book directly with them rather than through third-party booking platforms. This trend, known as #bookdirect, has been driven by a desire to reduce the fees and commissions changed by booking platforms and to establish a more direct relationship with guests. In this article, we will explore how the #bookdirect trend is changing the short-term rental business.
Firstly, the #bookdirect trend is empowering short-term rental owners to take control of their business. By encouraging guests to book directly with them, owners can avoid the high fees and commissions charged by third-party booking platforms. This can help owners to increase their revenue and profitability, as they are no longer paying a percentage of their earnings to booking platforms.
In addition, by establishing a direct relationship with guests owners can gain greater control over their pricing and marketing strategies. They can offer special promotions and discounts to guests who book directly, which can help to increase their occupancy rates and reduce their reliance on third-party booking platforms.
Another way in which the #bookdirect trend is changing the short-term rental business is by increasing the importance of brand recognition and customer loyalty. When guests book through third-party platforms, they are often more focused on price and convenience than on the individual property or owner. However, when guests book directly with an owner or property manager they are more likely to develop a personal connection with them, to become a loyal customer who returns year after year.
This has led many short-term rental owners to invest in building their brand and establishing a strong online presence. They are using social media, email marketing, and other digital marketing strategies to reach out to potential guests and to build relationships with existing customers. This approach can help owners to differentiate themselves from their competitors and to create a loyal customer base that is more likely to book directly with them.
The #bookdirect trend is also changing the way in which short term rental owners interact with their guests. When guests book through third-party platforms, owners often have limited communication with them before they arrive. However, when guests book directly, owners have the opportunity to establish a more personal relationship with them and to provide them with personalized recommendations and information about the local area.
This can help to create a more positive guest experience and to encourage guests to leave positive reviews and recommend the property to others. As word-of-mouth recommendations become increasingly important in the short-term rental industry, the ability to establish a personal connection with guests can be a significant advantage for owners and property managers.
However, there are also some challenges associated with the #bookdirect trend. One of the main challenges is the need for owners to invest in their own booking and payment systems. This can be a significant upfront cost and can require technical expertise that many owners do not possess. Additionally, owners may need to invest in marketing and advertising to promote their properties and to attract guests to their direct booking channels.
Another challenge is the need for owners to establish trust with potential guests. When guests book direct through third-party platforms, they are often reassured by the platform’s policies and guarantees. However, when guests book directly with an owner, they may be more hesitant to trust an owner, especially if they have not previously stayed at the property.
To address these challenges, many short-term rental owners are partnering with companies that provide booking and payment systems, as well as marketing and advertising support. These companies such as Northern Host Rentals can help owners to establish a more professional and trustworthy online presence and to promote their properties to a wider audience.
In conclusion, the #bookdirect trend is changing the short-term rental business by empowering owners to take control of their business, to establish a more direct relationship with guests, and to build a loyal customer base. While there are some challenges associated with this trend, many owners are finding that it can be profitable and rewarding.